04 Questions
Service & Process
Q1 What exactly does A1 Slides do?
Q2 How does the process work from brief to finished deck?
The process is designed to be zero-friction for your team:
- Send us your draft — a messy PowerPoint, Word doc, PDF, or even bullet points is enough to start.
- We structure and design — our team applies Insight-First architecture, restructures your narrative, and builds the visual layer.
- You receive a finished deck — within 24 hours, executive-ready and in your inbox.
- Revisions if needed — we iterate until the deck is exactly right.
Retainer clients have a dedicated team that learns your brand over time, so the process becomes even faster.
Q3 How quickly can A1 Slides deliver a finished presentation?
Q4 Can A1 Slides handle large-volume slide production?
03 Questions
Pricing & Retainers
Q5 How is A1 Slides priced?
Q6 Why is a retainer better than paying per slide or per project?
Per-slide and per-project pricing creates friction — every request requires a new quote, approval, and negotiation, which slows your team down exactly when they need speed. A retainer means:
- No approval delays — your team can submit decks without procurement loops
- Dedicated capacity — a team that knows your brand and doesn't need re-briefing
- Predictable costs — finance teams love a fixed monthly line item
- Better output over time — the longer we work together, the less briefing you need to do
Q7 How do I get a quote or start a retainer?
03 Questions
Life Sciences Consulting
Q8 Does A1 Slides have experience with pharma and Life Sciences consulting firms?
Q9 What is a "ghost deck" and why do consulting firms use it?
Q10 Can A1 Slides work with our existing brand templates and slide masters?
02 Questions
Security & Confidentiality
Q11 How does A1 Slides protect confidential business data?
Security is built into every engagement from day one:
- NDA-first — signed before any files are shared
- Encrypted file transfer — all assets sent and received through secure channels
- Ring-fenced client environments — your data never touches another client's workspace
- Multi-layer access controls — only assigned team members can access your files
- Global compliance alignment — our protocols are compatible with enterprise and regulated-industry security standards
Q12 Will A1 Slides ever use our presentations or data as portfolio examples?
02 Questions
Quality & Methodology
Q13 What is Insight-First Design and why does it matter?
Q14 What if we are not happy with the first draft?
03 Questions
Team, Capacity & Office
Q15 What is A1 Slides' team size and do you have the capacity to handle large or ongoing enterprise accounts?
Q16 Where are A1 Slides' offices located?
Q17 What is a POD and what does it include?
A POD (Point of Delivery) is the dedicated team structure A1 Slides builds around each retainer client. Rather than routing your work through a shared pool of designers, every retainer account is supported by a ring-fenced POD — trained exclusively on your brand, your templates, and your delivery standards.
A standard POD includes:
- Account Manager — your single point of contact for briefing, timelines, feedback, and escalations
- Design Head (Team Leader) — oversees narrative quality, brand consistency, and internal review before anything leaves the team
- Two Senior Designers — dedicated execution specialists who work exclusively on your account and build deep familiarity with your visual language over time
The POD manages your projects end to end: from the initial brief and timeline alignment, through production and quality checks, to an internal presentation review (IPR) before final delivery. Once onboarded, your POD operates as an invisible extension of your in-house team — no re-briefing, no context lost, no handoffs to strangers.
02 Questions
Pricing Models & Cost Benchmarking
Q18 Does A1 Slides offer hourly, project-based, or contract pricing in addition to retainers?
Our primary and recommended model is a monthly retainer, which suits enterprise teams and consulting firms with ongoing presentation needs. For clients who prefer alternatives, we also offer:
- Project-based engagements — scoped and priced for a defined deliverable (e.g. a single conference keynote or investor roadshow deck)
- Annual contracts — for organisations that prefer long-term commitments with locked-in pricing and priority capacity
We do not offer open-ended hourly billing, as it creates unpredictability for both sides. All pricing is transparent and agreed upfront before any work begins. Book a call to discuss the right structure for your team.
Q19 How does A1 Slides' pricing compare to hiring an in-house designer or a freelancer?
A1 Slides consistently delivers significantly lower cost per slide compared to equivalent in-house or agency alternatives, while providing capabilities no single hire can match:
- vs. In-house designer — A full-time senior designer in London or New York costs £55,000–£90,000 per year in salary alone, plus benefits, tools, and management overhead. A retainer with A1 Slides provides a full team — strategist, designer, and account manager — for a fraction of that cost, with no HR risk.
- vs. Freelancer — Freelancers offer one person, no backup, no SLA, and no enterprise-grade security. A1 Slides provides a team structure, guaranteed turnaround, NDA agreements, and the ability to scale volume instantly.
- vs. Traditional design agency — Most agencies charge per project with long lead times. A1 Slides operates on-demand, with 24-hour delivery as standard — not as a premium.
We are happy to walk through a cost comparison specific to your team's current setup on a strategy call.
02 Questions
Turnaround & Service Offerings
Q20 What are your turnaround time commitments and what happens if a deadline is truly urgent?
Our standard committed turnaround is 24 hours from brief submission to delivery of the first draft — for decks up to approximately 30 slides. For larger projects, turnaround is agreed upfront based on scope. For genuinely urgent situations:
- Retainer clients have access to priority escalation — same-day or overnight handling for time-critical submissions
- We accommodate last-minute briefs submitted late in the working day, with delivery before your next morning's standup or client call
- Rush handling is built into retainer agreements for clients in fast-paced consulting or board-reporting environments
We operate 24/7 across global time zones, so urgency is never a reason we can't deliver.
Q21 Does A1 Slides handle data visualisation in addition to slide design?
Yes — data visualisation is a core part of our service offering, not an add-on. Our team transforms raw data, complex tables, and analytical outputs into clear, executive-ready visual formats including:
- Charts, graphs, and trend visualisations built natively in PowerPoint
- Competitive landscape matrices and positioning maps
- Market sizing, funnel, and waterfall charts
- Clinical and pipeline timeline visuals
- KPI dashboards and scorecard slides
- Infographics and process flow diagrams
For Life Sciences and consulting clients specifically, we are experienced in visualising CI data, commercial strategy frameworks, and market access models — translating analyst outputs into slides that communicate clearly to non-technical executive audiences.
02 Questions
Ways of Working & Multi-Project Management
Q22 How do you manage timezone differences, availability, and compliance across global teams?
Our operating model is built around global delivery from day one:
- Timezone coverage — We provide active support during business hours in the UK, US East Coast, UAE, and APAC. Brief submissions at end-of-day in any of these zones are picked up immediately by the next active delivery team.
- Single point of contact — Every retainer client has a dedicated Account Manager based in their primary timezone, so communication is always timely and contextual.
- Compliance — Our workflows are aligned with enterprise and regulated-industry standards including GDPR (UK/EU), data residency requirements, and NDA-governed information handling. We adapt to your organisation's specific compliance framework during onboarding.
- Availability — We operate 24/7 for delivery. Your account team is reachable during standard business hours with escalation protocols for urgent situations outside those hours.
Q23 How does A1 Slides handle multiple simultaneous projects from the same company?
This is something we are specifically set up for. When an enterprise client or consulting firm submits multiple parallel projects, we manage them as follows:
- Dedicated team structure — Your account has a fixed core team that handles all your projects. They know your brand, your preferences, and your quality bar — regardless of how many decks are in-flight simultaneously.
- Project-level tracking — Each submission is logged separately with its own deadline, status, and owner within our internal project management system.
- Priority queuing — If multiple projects arrive at once, your Account Manager works with you to prioritise by urgency or client deadline. Nothing gets lost in a pile.
- Consistent brand across all output — Because a single team handles your account, all decks produced simultaneously will have consistent visual standards — no mismatched styles between teams.
02 Questions
File Sharing, Folders & Security
Q24 How does A1 Slides manage file sharing and folder organisation for client projects?
Every retainer client receives a dedicated, structured folder environment set up during onboarding. Our standard file management protocol includes:
- Client-exclusive shared workspace — a dedicated folder structure accessible only to your team and your assigned A1 Slides team. No other client can access your space.
- Organised by project and date — folders are structured so you can always find the latest version of any deck, along with source files, assets, and revision history.
- Version control — every iteration is saved and labelled clearly (v1, v2, Final, Final_Client) so there is no confusion over which file is current.
- Your preferred platform — we work within SharePoint, Google Drive, OneDrive, Dropbox, or your organisation's existing file infrastructure. We adapt to your systems, not the other way around.
- Asset library — brand assets, approved icons, image libraries, and templates are stored centrally in your workspace so every project starts from the right foundation.
Q25 What NDA and security compliance does A1 Slides operate under?
Confidentiality is a non-negotiable foundation of every A1 Slides engagement:
- NDA signed before any file exchange — we will not receive or view any client materials until a mutual NDA is in place
- Individual-level NDAs — every team member assigned to your account signs a personal confidentiality agreement, not just a company-level policy
- Encrypted file transfer — all assets are shared through encrypted, access-controlled channels
- Ring-fenced environments — your files and data are never stored in shared or cross-client spaces
- Data deletion on request — upon project completion or contract end, we can fully delete all client materials from our systems and provide written confirmation
- GDPR compliance — all personal and business data is handled in accordance with UK and EU GDPR requirements
If your organisation has specific security questionnaires or vendor compliance requirements, we are experienced in completing these and happy to do so as part of the onboarding process.
03 Questions
Account Team & Project Updates
Q26 Who will be our point of contact and how is the account team structured?
Every retainer client is assigned a dedicated account team from day one:
- Account Manager (AM) — your single point of contact for all communication. They manage briefing, feedback, timelines, and escalations. You will have their direct contact and they will be responsive during your business hours.
- Senior Presentation Strategist — responsible for narrative structure, messaging hierarchy, and Insight-First Design application on every deck.
- Visual Designer(s) — execution specialists who know your brand inside out and handle all slide production.
- Data Visualisation Specialist — assigned on projects that involve charts, dashboards, or complex data outputs.
The same core team handles your account throughout the engagement. You will never be passed between different designers who don't know your brand. As the relationship matures, briefing time decreases because your team already understands your preferences and standards.
Q27 How does A1 Slides keep clients updated on project progress — is there a tracker or dashboard?
Yes — visibility on project status is built into how we work:
- Project tracker — every active project is logged in a shared tracking sheet accessible to your team at any time, showing submission date, current status, assigned designer, and expected delivery time.
- Submission acknowledgement — every brief you submit receives an immediate confirmation with an estimated delivery time, so you always know when to expect the first draft.
- Proactive updates — if anything changes (scope is larger than anticipated, or a clarification is needed), your Account Manager flags it before the deadline — not after.
- Monthly reporting — retainer clients receive a monthly summary of volume delivered, turnaround times, revision rounds, and retainer utilisation — so you always know the value you are getting.
- Your tools — if your team prefers to track through Asana, Monday.com, Jira, or another project management platform, we can integrate our workflow into your existing system.
Q28 What reports can clients expect from A1 Slides?
Every retainer client receives structured reporting to ensure full visibility on workload, output, and retainer utilisation — without having to chase for updates.
Your dedicated Account Manager shares a weekly status report covering all active and completed projects, so your team always knows what is in-flight and what has been delivered. This is supported by a monthly review meeting to discuss collective project outcomes, quality improvements, and any operational adjustments needed.
The consolidated report covers:
- Number of active projects running in the period
- Total hours consumed against your retainer allocation
- Number of slides delivered
- Delivery pipeline and upcoming deadlines
- Decks currently in review or pending client input
- A detailed Report PDF — a fully formatted project summary you can use to track and audit all work across the month
This reporting structure is designed to give finance, operations, and delivery leads a clear picture of value delivered — and to flag anything that needs attention before it becomes an issue.